Privacy Policy
Last updated: 2026-08-28
Florence Care 24 is committed to protecting your privacy and collecting as little personal data as possible. This draft describes our intended approach and will be finalised after review by a qualified Italian privacy professional.
Data we collect
This website does not require you to create an account. If a contact form is enabled in the future, it will collect only basic contact details (such as name and phone) and never detailed medical information.
Health information
Please do not send detailed or sensitive medical information through the website. Health-related requests are handled directly by phone or WhatsApp. We do not store medical information in website analytics, cookies or local storage.
Analytics
If website analytics are enabled, they collect only non-identifying usage information (such as which pages are visited and how visitors arrive) and never symptoms, diagnoses, names or phone numbers.
Your rights
Under the GDPR you have rights over your personal data, including access, correction and erasure. Contact us to exercise them.
Our role
Florence Care 24 provides assistance and coordination. Healthcare services are delivered by independent, licensed professionals acting under their own professional responsibility and VAT registration (Partita IVA).