Healthcare Assistance & Coordination

Medical help in Florence when you need it most.

We help connect you with qualified healthcare professionals for assistance at your home, hotel or accommodation in Florence.

+39 375 837 4492

Not sure what you need?

You don't need to figure out which healthcare professional to contact. Tell us what you need help with and we'll help coordinate the appropriate next step.

Why people call us

  • One contact point

    One number for your healthcare needs in Florence.

  • Home & hotel visits

    Care comes to you — at home, in your hotel or accommodation.

  • English & Italian

    Support in English and Italian, and other languages where available.

  • Qualified professionals

    Care delivered by qualified, licensed independent professionals.

Services

How we can help

Three ways people reach us most often.

Nursing Care

At home, in hotels and in accommodation.

Qualified nurses provide care where you are — no need to travel while you are unwell.

  • Wound care and dressings
  • Medication administration
  • Injections
  • Blood sampling
View Nursing Services

Physiotherapy

Home visits with professional equipment.

Physiotherapists come to you for assessment, treatment and a recovery plan you can follow.

  • Musculoskeletal pain treatment
  • Mobility assistance
  • Post-operative rehabilitation
  • Manual therapy
View Physiotherapy Services

Tourists & International Visitors

Healthcare help when you don't know the Italian system.

Feeling unwell far from home is stressful. You don't need to understand the Italian healthcare system — one call and we help you find the right next step in English.

  • Healthcare assistance in your hotel or accommodation
  • Communication in English
  • Coordination with doctors when needed
  • Pharmacy coordination
Healthcare Help for Visitors

How It Works

How it works

  1. Contact us

    Call or message us on WhatsApp and tell us what you need.

  2. We understand your request

    We gather the information needed to understand the situation and the next step.

  3. We connect you with the right professional

    Depending on your request, this may be a nurse, doctor, physiotherapist, laboratory, pharmacy or another qualified professional.

  4. Care & follow-up

    The professional provides the service, and we can help with coordination and follow-up where useful.

Additional healthcare coordination

Depending on your request, we can also help coordinate the following through independent, licensed professionals and authorised partners.

  • Doctor consultation
  • Doctor home visit
  • Telemedicine
  • Laboratory tests
  • Pharmacy
  • Specialists
  • Diagnostics
  • Post-operative care pathways

Florence Care 24 coordinates these services. They are performed by independent healthcare professionals and authorised partners — we do not operate our own laboratory, pharmacy or clinic.

Not sure what you need?

Call or message us and we will help coordinate the appropriate next step.

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